Card Security

We encourage you to use our convenient ATM and Debit Cards to make your cash withdrawals or purchases. Follow these helpful tips to ensure security when using these devices:

Enroll in ATM/Debit Card Alerts through online banking. Our bank has software to monitor and detect suspicious activity. While monitoring your transactions, we may flag a potentially suspicious transaction and contact you via text message (if we have your cell phone number) to verify the transaction activity.

Immediately report your lost, stolen or compromised card to the Bank 1-800-236-2442.

• Memorize your PIN. If you must write your PIN down, NEVER carry it with your card. NEVER reveal your PIN to anyone, not even family members, bank employees, or the police.
• Use familiar ATM locations in well-lit areas and scan the area before you approach it. If suspicious-looking individuals or vehicles are near the ATM, do not use the ATM.
• Be especially cautious if a stranger approaches you at an ATM. Other customers should remain a safe distance away from you; be on the lookout for individuals who may be watching you enter your PIN.
• When you approach the ATM, have your ATM or debit card ready to use in your hand so you don’t have to open your purse or wallet while in line.
• Avoid ATMs where posted messages indicate that screen directions have changed, especially if the message is posted over the card slot.
• Use your body or hand to shield the keypad from other customers.
• If you feel the ATM is not working normally, press CANCEL, remove your card, and go to another ATM. Report the problem to the bank.
• Carefully secure your card and cash in your purse, wallet or pocket before leaving the ATM.
• Never reply to text messages or phone calls that prompt you to give card information.
• Never give out or share your card number, expiration date, or 3 digit code on the back of the card to anyone unless you are initiating a purchase.

Card skimmers are devices that a fraudster will affix to ATM machines, gas pumps, and even point-of-sale terminals at stores. They are designed to secretly take the information from your debit or ATM card when the card is swiped or inserted. They are typically placed on top of the actual card reader and may stick out at an odd angle or look unusual. If you find that a card terminal looks suspicious, seek another ATM, gas pump or point-of-sale terminal and report it to an employee.