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Service Availability Guide

Service Availability Guide

When you need toDrive ThruATMCustomer ServiceWebsiteOnline BankingMobile BankingTelephone Banking
Deposit checksCheckmarkCheckmark
Withdraw cashCheckmarkCheckmark
Check balance/transfer funds between accountsCheckmarkCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Send money to friends or familyCheckmark
Open an accountCheckmarkCheckmarkCheckmark*
Set up direct depositCheckmarkCheckmark
Get a new debit or credit cardCheckmarkCheckmark
Report a lost/stolen cardCheckmarkCheckmark
Report fraudCheckmarkCheckmark
Apply for a personal loanCheckmark
Apply for a mortgageCheckmark
Speak with a mortgage representativeCheckmarkCheckmark**
Speak with a bankerCheckmarkCheckmarkCheckmark**
Speak with a Wealth AdvisorCheckmarkCheckmark**

* Process can be started online, completed in the branch by appointment.

** Appointments for a virtual or in-person meeting can be scheduled on the website.