Frequently Asked Questions (FAQs)
Check back for updates closer to conversion weekend Friday, May 3 — Sunday, May 5, 2019.
Please make sure your contact information (email address, phone number, home address) is up-to-date. Visit or contact your A.J. Smith Banking Center to confirm your information is current.
Beginning Monday, May 6, 2019 the three A. J. Smith offices of Orland Park (two locations: 80th Avenue & Wolf Road), and Midlothian will be open for business as Peoples Bank. At that time you may visit any of our 22 Banking Centers located in Northwest Indiana including six in South Suburban Chicagoland.
Account numbers and open dates will not change.
You can continue to use your A.J. Smith checks until your supply runs out. When it's time to reorder, please contact any of our 22 Banking Centers for assistance or place an order within Online Banking starting Monday, May 6, 2019.
Yes, you will receive a new Peoples Bank VISA® Debit/ATM Card in the mail by Friday, April 26, 2019. Please check back to this site late-March to refer to our Conversion Guide for all the details.
Personal: If you are currently using Online Banking or eStatements to access your personal accounts, you will automatically be enrolled in the Peoples Bank Online and Mobile Banking systems. You can enroll in eStatements when you log in to Peoples' Online Banking. Visit our Online/Mobile Banking web page to learn about all the available features. You can log in to the Peoples Bank systems beginning Monday, May 6, 2019.
Business: If you have a business, nonprofit, or municipal account with A.J. Smith, you will need to enroll in Peoples’ Business Online Banking by completing and returning an enrollment form. An enrollment form will be mailed to you by the end of March. You can also access the form here or at your local Banking Center. Visit our Business Online/Mobile Banking web page to learn about all the available features starting Monday, May 6, 2019.
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